Job Description
Are you a proactive IT Support Specialist who enjoys solving problems and helping people? Join a global organisation where your work supports critical care and business operations. As part of the Site Support team, you'll provide Level 2 technical support across hardware, software, and network settings, troubleshooting remotely and in person to ensure uptime and smooth performance.
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What you'll do
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Resolve incidents and service requests
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Support and maintain Active Directory, DNS, DHCP, Exchange, VMware, and File/Print Servers
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Work closely with vendors and internal teams to optimise system performance
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Maintain accurate documentation and uphold SLAs/KPIs
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Participate in project delivery, on-call support and occasional travel
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What you'll bring
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Proven experience in IT Support or Desktop/Field Support roles
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Excellent customer service and communication skills
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Organised, detail-driven, and reliable, you take pride in delivering quality support
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Valid Australian Driver's Licence and ability to travel within Australia
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Work for a leader supporting essential operations
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Be part of a cooperative, supportive, and technically capable team
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$70k + super
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Ready to make an impact in a business that values reliability, teamwork, and customer care? To be considered you must possess the right to work in Australia without restrictions.

📌 It Site Support Specialist, Level 2 Onsite Role New South Wales
🏢 Mansell Taylor Consulting
📍 New South Wales