Job Description
Symbos in Melbourne, VIC is seeking a Quality Assurance Officer to elevate customer interactions across our contact centre.
You will assess call quality and provide coaching to frontline agents, supporting continuous improvement of service standards.
The role focuses on quality standards, compliance, and collaboration with operations to embed best practices across the business.
Join a growing, inclusive outsourcing group with solid regional presence.
📌 Qa Coach & Lead Elevate Customer Experience Victoria
🏢 Symbos
📍 Victoria
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