Job Description
CEVA Logistics in Melbourne, VIC is seeking a Customer Care Sector Lead to manage the offshore care team and ensure high-quality service delivery.
You will align offshore operations with Australian HQ, drive KPIs, and foster a productive work culture across regions.
The role requires proven leadership of large teams, solid communication and problem-solving skills, and experience with MS Office, especially Excel.
Hybrid/work from home options are available.
📌 Offshore Customer Care Lead Hybrid/remote Ready Victoria
🏢 American President Lines
📍 Victoria
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