Job Description
Our Receptionists are friendly, provide exceptional customer service and make every patient and visitor feel like they are welcome and protected. The receptionist will be passionate about providing a memorable experience and have the ability to multitask and prioritise.
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Key responsibilities
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Welcome our patients and make them feel secure, cared for and respected
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Support our GPs, Specialists, Allied Health and nurses to provide a premium healthcare experience to our patients
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Management rescheduling, bookings, payments and phone calls.
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Keep our clinics clean and calm.
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Maintain privacy and confidentiality at all times.
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Undertake administrative tasks to ensure the smooth running of the clinic.
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About you
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Friendly, outgoing, customer focused
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Experience with taking payments
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An effective team player with an ability to focus on resolving problems
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Project a qualified image at all times through personal presentation and interpersonal skills
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You pride yourself on being able to exceed patient expectations
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You have a 'let's do it' attitude and are happy to take on responsibility to contribute to a positive team environment
📌 Receptionist Victoria
🏢 Yarra Trail Medical
📍 Victoria
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