Hybrid Service Designer: Shape Scalable Member Journeys Melbourne

Hybrid Service Designer: Shape Scalable Member Journeys Melbourne

23 Sep
|
CareSuper
|
Melbourne

23 Sep

CareSuper

Melbourne

CareSuper is seeking a Service Designer to shape end-to-end member journeys across digital, assisted and back-office channels.
You will craft customer journey maps, service blueprints and end-to-end process views, influencing delivery through workshops and cross-functional collaboration.
Reporting to the CX Manager, this role requires a human-centred design mindset, robust facilitation, and experience in large projects within financial services or regulated settings.
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📌 Hybrid Service Designer: Shape Scalable Member Journeys Melbourne
🏢 CareSuper
📍 Melbourne

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