Apac Customer Support Manager Ai Driven Ops New South Wales (Australia)

Apac Customer Support Manager Ai Driven Ops New South Wales (Australia)

23 Sep
|
Ingram Micro
|
Australia

23 Sep

Ingram Micro

Australia

Job Description
Ingram Micro is seeking a hands-on Manager, Customer Support to run the APAC support team in a quick-paced, high-volume setting. You will own the queue, drive escalations to resolution, and ensure timely, explicit customer communication.
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The role emphasizes coaching, data hygiene, and continuous improvement using automation and AI tools. You will lead day-to-day operations, monitor KPIs, and partner with cross-functional teams to address recurring issues and optimize service delivery across the

📌 Apac Customer Support Manager Ai Driven Ops New South Wales (Australia)
🏢 Ingram Micro
📍 Australia

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