Job Description
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Current South Wales, NSW, Australia
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Permanent Full Time
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Expression of Interest – Customer Service | Upcoming Opportunities
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Our integratedliving family is growing (and we love it!), with more clients joining our community and exciting current opportunities becoming available. We're looking for friendly, organised and customer-focused people to join our Carrington-based Call Centre in upcoming Customer Service roles.
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At integratedliving Australia, we provide high-quality community and in-home health services across rural, regional, and remote communities. Our mission is simple — supporting people to live healthy, independent, and active lives in their own homes and communities.
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What a Day Can Look Like
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Respond to client enquiries and provide friendly, professional customer service
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Support clients with bookings, information and general enquiries
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Liaise with internal teams to resolve questions and provide solutions
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Manage administrative tasks and maintain accurate customer records
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Build positive relationships with clients,



families and colleagues
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Help ensure every customer has a positive experience with integratedliving
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What you'll bring
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A genuine passion for helping people and providing excellent customer service
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Previous experience in customer service, administration, contact centres or similar roles
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Strong communication and interpersonal skills
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Excellent organisation and attention to detail
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Confidence using computers and learning new systems
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A positive, solutions-focused approach
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What we offer
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Supportive and collaborative team environment
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Monday to Friday or 7-day rotating roster options, depending on the role
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Salary packaging up to $15,900 tax-free
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Ongoing training and professional development
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Access to Perkbox with 9,000+ discounts
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Wellness programs and Employee Assistance Program (EAP) support
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Real career progression opportunities
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📌 Expression Of Interest Customer Service Officer New South Wales
🏢 Integratedliving Australia
📍 New South Wales