Enterprise Tech Support Manager Lead Sla & Incidents Victoria (Australia)

Enterprise Tech Support Manager Lead Sla & Incidents Victoria (Australia)

23 Sep
|
SOTI
|
Australia

23 Sep

SOTI

Australia

Job Description
SOTI Inc in Australia seeks a Manager, Technical Support to lead a high-performing team spanning L1 to L3.
You will drive incident management, ensure SLA adherence, and foster cross-functional collaboration with product and engineering teams to deliver outstanding customer experiences across ANZ.
The role requires prior experience leading technical support in rapid-paced settings, solid problem-solving abilities, and excellent stakeholder communication across the ANZ region.

📌 Enterprise Tech Support Manager Lead Sla & Incidents Victoria (Australia)
🏢 SOTI
📍 Australia

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