Heidi is seeking a Support Engineer to diagnose, resolve, and prevent complex issues in our AI-powered healthcare product. You will own issues end-to-end, work with engineering and product teams, and directly impact product reliability and clinician satisfaction.
With 2+ years in a support role and a knack for clear communication, you will thrive in our fast-paced startup. Expect collaboration across global teams, a solid customer focus, and opportunities to scale our healthcare solutions
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📌 Healthcare AI Support Engineer — Equity & Impact (Melbourne)
🏢 Heidi
📍 Melbourne
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