Job Description

Primo Foods is seeking a Freezer & Dock Supervisor to join our Operations team in Wacol, QLD for a 12 month fixed term contract.

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This role is responsible for coordinating warehouse operations, resources, equipment and workforce activities across the Freezer & Docks function to ensure the efficient storage, picking, packing and movement of goods. Working closely with operational stakeholders, you will support safety, quality, service and productivity outcomes while driving day-to-day operational performance.

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Key Responsibilities

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- Coordinate warehouse activities including receival, picking, dispatch, inventory movements, and vehicle turnaround in line with operational priorities
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- Promote and maintain a safe workplace by identifying, addressing and escalating safety risks and ensuring compliance with safety procedures
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- Support DIFOT performance through effective workflow coordination and operational planning
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- Ensure RF transactions, inventory records, pallet documentation, and system activities are completed accurately and on time
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- Monitor operations to ensure compliance with company policies, HACCP requirements, DAWR regulations, Safe Food standards, and quality management systems
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- Coordinate the efficient processing of transit vehicles to optimise throughput and minimise delays
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- Facilitate Toolbox Talks, team briefings, and operational training activities to support capability development and safety awareness
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- Monitor workforce resourcing, attendance trends,



leave planning, workload distribution, and overtime utilisation
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- Investigate and coordinate the resolution of inventory discrepancies, credit claims, and Warehouse Management System (WMS) data integrity issues
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- Prepare operational reports, maintain accurate documentation, and support internal and external audits
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What You'll Bring

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- Experience in a similar supervisory role within a complex, multi-site environment
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- Sound knowledge of transport and distribution, logistics, warehouse operations, and storage management
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- Experience using Warehouse Management Systems, DC systems, RF technology and Microsoft Office applications
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- Well-developed problem-solving, operational coordination, planning, and process improvement capabilities
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- Forklift licence required; relevant qualifications in logistics, supply chain management, or a related field are preferred
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Why Join Primo?

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At Primo, we're committed to creating a workplace where people feel supported, valued, and connected. You'll also enjoy:

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- Paid parental leave
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- Discounts on health insurance and leading retail brands
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- Exclusive savings at our onsite butcher and deli shop
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- Novated leasing options
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- Career growth and development opportunities within a leading FMCG business
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If you're an experienced warehouse operations professional looking to make an impact in a fast-paced FMCG workplace, we'd love to hear from you.

📌 Freezer and Docks Supervisor (Queensland)
🏢 Wacol
📍 Queensland