Benefits

- - Family first, local business
- - Be Valued and Celebrated - We recognise hard work and dedication
- - Great Pay + Performance Bonuses – Get rewarded for your hard work
- - Paid Day Off For Your Birthday!
- - Career Growth – We invest in training and upskilling
- - Awesome Team Culture – Work with a crew that has your back in a 'Praise over Punishment' environment
- - Team Outings & Breakfast Every Monday
- - Work-Life Balance – We value time off, flexibility and have solid family values as a business
- - Office Gym - love keeping fit? Come train with the team

At Turner & Co Plumbing, we don't just fix taps - we raise the bar.

We're a tight-knit, high-performing team delivering Gold Standard service across the Central Coast.

Charity work, sponsoring local teams and giving back to our local community.

As we continue to expand, we’re on the lookout for an experienced office manager to join us and be part of something great!

Customer Focused - Committed to serving our customers better than anyone else.

Unimpeachable Character - We do what's right for everyone - team, clients and partners.

Gold Standard - Service levels, workmanship and team culture.

The Job





- Manage the office phone and inbox - providing exceptional and friendly customer service
- Schedule and manage workflow for our technicians
- Review technician/admin performance for compliance and quality control
- Oversee customer success - after sales care, nurturing long-term relationships and gathering feedback
- Track business and team data and performance
- Assist in building, refining and maintaining systems and processes to improve operational efficiency
- Managing invoicing, payroll and reconciliation within Xero
- General administrative tasks and maintain office supplies

- Experienced Trade Office Manager (or administrator)
- Experience in scheduling a trade team
- Action Taker, completing tasks quickly & accurately
- Calm under pressure, assertive and strong willed
- Naturally people-focused
- Dependable and consistent
- Positive, solutions-focused mindset
- Excellent customer service skills
- Comfortable holding staff accountable in a respectful and professional way
- Confident with technology - spreadsheets, job management software etc

#J-18808-Ljbffr

📌 Office Manager (Central Coast Council)
🏢 TurnerPlumbing
📍 Central Coast Council