Job Description

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Pizza Riviera Heatley is looking for a motivated and reliable Store Supervisor / Manager to take ownership of the day-to-day operation of our busy store.

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This is a hands-on leadership role suited to someone who enjoys working with people, maintaining high standards and ensuring the store runs efficiently. You will play a key role in leading the team, supporting staff development and ensuring our customers receive excellent service every time.

Key Responsibilitiesn

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- Oversee the daily operations of the store
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- Allocate staff and ensure appropriate shift coverage
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- Assist with staff training and manage staff availability
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- Assist with rostering and labour management
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- Maintain high standards of customer service
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- Monitor food quality, presentation and service standards
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- Complete stock ordering and monitor stock levels
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- Minimise wastage and maintain appropriate stock control
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- Follow food safety, workplace health and safety and company procedures
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- Assist with achieving sales, service and operational targets
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- Lead by example and contribute to a positive team culture
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About Youn

We are looking for someone who is:

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- A confident and capable team leader
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- Reliable, organised and responsible
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- Comfortable making decisions and taking ownership
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- Experienced in hospitality, food service or retail management
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- Confident managing a team in a fast-paced environment
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- Able to remain calm under pressure
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- Strong with communication and customer service
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- Comfortable with stock ordering and basic administrative responsibilities
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- Willing to work hands-on alongside the team
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- Available to work a flexible roster, including evenings and weekends
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- Passionate about maintaining high standards
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Apply Nown

If you are an experienced hospitality professional who is ready to take the next step in your career and make a real difference within a store, we would love to hear from you.

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Apply today with your resume and a brief introduction outlining your relevant experience.

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📌 Store Supervisor / Manager - Pizza Riviera Heatley (Townsville)
🏢 Ottos Group
📍 Townsville