Noble Toyota is part of the 4K Automotive Group, a trusted and family-operated business delivering outstanding customer service across Canterbury-Bankstown region. We pride ourselves on delivering exceptional customer experiences and high-quality vehicles.
n
We are seeking a professional and customer-focused Customer Experience Consultant to join our call-centre team. In this role, you will be responsible for handling inbound calls and making outbound calls to schedule vehicle service appointments.
n
Key Responsibilities
n
n
- Answer incoming calls and make outbound calls to confirm or schedule service bookings
n
- Provide accurate information about service offerings and availability
n
- Maintain clear and detailed customer records in our system
n
- Assist with filing, scanning, and maintaining service-related documents
n
- Perform general administration tasks as required
n
n
Requirements
n
n
- Previous experience in a call-centre environment will be highly regarded
n
- Strong communication and customer service skills
n
- Basic computer literacy and administrative experience
n
- Ability to multitask and work in a fast-paced environment
n
n
Why Join us?
n
4K Automotive provides opportunities for all team members to have a long and rewarding career. Perks include:
n
n
- Reward and recognition programs - celebrating milestones, service awards, and birthdays.
n
- Staff referral bonuses and team perks
n
- Ongoing career development through internal training and manufacturer-accredited programs
n
- Employee Assistance Program (EAP)
n
n
Discover more about 4K Automotive - explore our Careers Hub: https://www.4kgroup.com.au/careers-hub
n
n
- Only shortlisted applicants will be contacted.
n
- Applicants must reside in Australia and hold full working rights.
n
n
We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.
📌 Customer Experience Consultant (New South Wales)
🏢 Noble Automotive
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.