Job Description

Joint Vision Orthopaedic Group - Wollongong NSW

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Joint Vision Orthopaedic Group is seeking an experienced, high-performing Medical Administrator to join our team.

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Based in the heart of Wollongong, Joint Vision is a modern, multidisciplinary centre integrating orthopaedic surgery, rheumatology, pain medicine, allied health, imaging (X-ray and ultrasound), and rehabilitation - all under one roof.

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Since launching in August 2020, we have built a reputation for delivering a truly integrated model of care that prioritises clarity, collaboration, and outcomes. We are proud to be an award-winning organisation, recognised for excellence in both business and patient service.

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This role offers a unique opportunity to work closely with orthopaedic surgeons, allied health clinicians, and a high-performing patient services team in a fast-paced, team-oriented environment.

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This role is being advertised as a full‐time position; however, we are open to part‐time or adaptable working arrangements for the right candidate, particularly those with strong experience.

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This role is suited to someone who values ownership, consistency, and being part of a team setting a new standard in healthcare delivery.

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About You

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You are an experienced medical administrator who thrives in a high-performance environment and takes pride in delivering a consistently high standard of patient care.

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You bring:

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- 3+ years experience in specialist practice or private hospital settings
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- Confidence managing a high patient load with accuracy and efficiency
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- Strong initiative with the ability to identify problems and improve workflows
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- Excellent communication skills across patients, specialists, GPs, and hospitals
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- Solid experience across Medicare, DVA, WorkCover, and private health billing
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Highly regarded:

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- Experience supporting clinical tasks (e.g. suture removal, clinical assisting)
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- Certificate III in Allied Health, AIN, or similar training
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The Role

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This is a hands‐on, varied role where you will play a key part in the coordination of patient care and the overall efficiency of the practice.

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Your responsibilities will include:

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- Managing patient journeys from referral through to post‐operative care
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- Coordinating appointments, surgical bookings, and theatre lists
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- Preparing accurate fee estimates and supporting financial discussions with patients
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- Processing and reconciling accounts across Medicare, DVA, WorkCover, and health funds
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- Managing clinical correspondence and GP communication
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- Supporting basic clinical tasks where required (training provided)
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- Contributing to continuous improvement across systems and workflows
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- Providing high‐level administrative and operational support to the team
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Skills & Experience

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- Minimum 3 years experience in medical administration
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- Strong attention to detail and high-level computer literacy
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- Experience with Gentu, Genie, or similar practice management systems
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- Excellent organisational and time‐management skills
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- Sound understanding of medical terminology
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- Ability to work autonomously while contributing to a team environment
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Why Join Joint Vision?

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- Be part of a genuinely innovative, integrated model of care
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- Work alongside highly respected surgeons and a cooperative clinical team
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- Modern, purpose-built facility in a central Wollongong location
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- A team culture that values enjoying the day‐to‐day, supporting one another, and delivering consistently high standards of care
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- Versatile working arrangements available for the right candidate
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- Opportunity to grow within an award‐winning organisation
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📌 Medical Administration and Reception (Wollongong)
🏢 Joint Vision Orthopaedic Group
📍 Wollongong