You will be responsible for coordinating and hosting Chef's Table experiences, pie-making classes and occasional on and off-site events, working closely with chefs and front-of-house team. This is a varied role that combines customer service, event administration and hands-on event hosting, ensuring every guest enjoys a seamless and memorable experience from their initial invitation through to the end of each event.
Key responsibilities
Managing bookings, invitations and guest RSVPs
Preparing menus, signage and place cards
Responding to customer enquiries and securing reservations
Collecting dietary requirements and communicating them to the team
Setting up event spaces before service
Greeting and hosting guests throughout their experience
Assisting with food and beverage service during Chef's Tables and events
Presenting dishes and sharing menu highlights with guests
Providing wine and beverage service
Maintaining a clean, organised service area
About you
Friendly, confident and genuinely enjoys working with people
Highly organised with excellent attention to detail
Comfortable managing bookings and customer enquiries
Calm and professional in a busy hospitality environmentA strong communicator who works well within a team
Passionate about creating exceptional customer experiences
Section waiter experience is essential
Unrestricted Australian working rights (no student visas)
Casual hourly position
Approximately three regular event days per week, with opportunities for additional shifts
Hands-on training provided
Opportunity to work closely with a passionate and supportive team
A unique role focused on premium hospitality experiences
Opportunities for the role to grow as events and businesses continue to expand
Staff discounts and team advantages
Espresso coffee and a daily team meal
Free onsite parking
About us Wonder Pies and Traderne operate multiple businesses and regularly attend major events in Melbourne. We are looking for a friendly, organised and customer-focused team member to coordinate and host our Chef's Table events, pie-making classes and other customer experiences.
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📌 Customer Service & Events Administrator (Port Phillip City)
🏢 The Newlands Quarter
📍 Port Phillip City
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