Excel Recruitment is partnering with a window furnishings business to recruit a Customer Experience Manager who will lead Order Entry, Customer Support, Reception, Sales Support and Lead Qualification to deliver outstanding service. Reporting to senior management, you will develop a high-performing team, drive process improvements, monitor metrics and collaborate with Sales and Marketing to support growth. This hands-on leader will coach staff and ensure a proactive customer-focused culture.
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📌 Head of Customer Experience – Window Furnishings (Port Phillip City)
🏢 Excel Recruitment
📍 Port Phillip City
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