At Dental Boutique, we don't just change smiles - we change lives. With over 50,000 smile transformations across Australia and Current Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.We're looking for a

driven, customer-focused professional

to join our team.

About the Role: You'll join us as a Patient Coordinator , becoming the warm, welcoming face of our Mornington clinic. From day one, you'll play a key role in delivering an exceptional client experience while supporting the patient journey from enquiry through to treatment.

This is acustomer service and sales-focused role, ideal for someone who thrives on building relationships, guiding decisions, and delivering results.

What You'll Be Doing

Welcome patients with professionalism and warmth

Manage appointment scheduling, check-ins, and check-outs

Handle phone and online enquiries with confidence and care

Support patients through their treatment journey from initial enquiry to conversion

Guide patients through financial processes, payment plans, and treatment costs with clarity.

Maintain accurate records and complete administrative tasks efficiently

Work closely with the clinical team to ensure a seamless patient experience

What You'll Be Growing Into

Leading patient consultations and presenting treatment options





Building trust and rapport to guide patients through decision-making

Managing treatment plans, follow-ups, and ongoing communication

Driving sales conversions through genuine connection and education

Contributing to the overall performance and success of the clinic

About You

Experience in customer service and/or sales

Proven ability to build rapport and confidently guide conversations

Strong organisational skills and attention to detail

A proactive, results-driven mindset with a natural ability to influence

Comfortable working in a fast-paced, team-oriented environment

What We Offer A beautiful clinic environment and supportive team culture

The opportunity to make a real impact in people's lives

About Us Everything we do is guided by our core values:

Above and Beyond

Take initiative and ownership

Pay attention to details

Strive for exceptional outcomes in everything you do

Excel with Passion and Care

Embrace constructive feedback and continuous growth

Show kindness and empathy to patients and teammates

Bring passion and positivity into your work by loving what you do

Positivity and Happiness

Treat patients and colleagues with care and respect

Contribute positively as a supportive team player

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📌 Front Office Reception/Patient Coordinator (Mornington)
🏢 Rgit Australia
📍 Mornington