Vehicle Delivery Coordinator - BYD Caroline Springs

We are seeking a detail-oriented and customer-focused

Delivery Coordinator

to manage the end-to-end vehicle delivery process. This role ensures all vehicles are prepared, documented, registered, and delivered to customers in a timely and professional manner. You will work closely with sales, finance, registration, and PDI teams to ensure a seamless and high-quality customer delivery experience. About the Role We are seeking a detail-oriented and customer-focused

Delivery Coordinator

to manage the end-to-end vehicle delivery process. This role ensures all vehicles are prepared, documented, registered, and delivered to customers in a timely and professional manner. You will work closely with sales, finance, registration, and PDI teams to ensure a seamless and high-quality customer delivery experience. Key Responsibilities

Vehicle Delivery Coordination

Coordinate the full vehicle delivery process from order confirmation to final handover

Schedule delivery appointments and ensure vehicles are ready on time

Track vehicle status, including stock availability, PDI progress, and registration completion

Documentation & Compliance

Ensure all delivery documentation is complete and accurate, including contracts, invoices, and registration paperwork

Verify compliance with company policies and regulatory requirements

Customer Experience

Act as a key contact for customers throughout the delivery process

Provide clear communication on delivery timelines, requirements, and next steps

Ensure a professional and smooth handover experience





Internal Coordination

Work closely with

Sales, Finance, Warehouse, and PDI teams

to ensure delivery readiness

Coordinate vehicle preparation, accessories installation, and final quality checks

Escalate any delays or issues that may impact delivery timelines

Reporting & Process Management

Maintain accurate records in CRM / DMS systems

Track delivery schedules and provide updates to internal stakeholders

Support continuous improvement of delivery processes

What We’re Looking For

Required

Previous experience in

administration, coordination, or customer service roles

Strong organisational and time-management skills

High attention to detail, particularly with documentation

Excellent communication and customer service skills

Ability to manage multiple tasks in a fast-paced environment

Highly Regarded

Experience in

automotive dealerships or vehicle delivery

What We Offer

Competitive salary package + Superannuation

Opportunity to work in a fast-growing automotive group

Supportive team environment

Career development opportunities within the dealership network

Why Join Harmony Auto Australia?

Be part of a rapidly expanding EV and automotive business

Play a key role in delivering an excellent customer experience

Work in a team-oriented, high-performance environment

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📌 Vehicle Delivery Coordinator - BYD Caroline Springs (Port Phillip City)
🏢 Harmony Auto
📍 Port Phillip City