Track Supervisor or Senior Reception Roles Game Over Gold Coast - Helensvale

Australia's leading indoor family entertainment company,

Game Over Entertainment Group , is seeking experienced Track Supervisor or Senior Reception people to join our Gold Coast venue at Helensvale.

Game Over has been successfully operating for over

12 years

and is firmly established as one of QLD's premier indoor entertainment destinations. The wider Game Over Group operates venues in Brisbane and across

New Zealand (Auckland, Christchurch and Queenstown) , with

new locations currently under development in North Lakes and East Auckland . It's an exciting time to step into a senior role within a growing entertainment brand.

Our Gold Coast venue is a

4,000 sqm indoor family entertainment centre

featuring:

Rock Climbing

Laser Tag arena

Food & beverage offering

About the Role This position is suited to someone looking to take the next step beyond general casual work. The role will be appointed as

Track Supervisor or Senior Reception Team Member , depending on experience, and can be

casual, part-time or full-time . We're open to discussing flexibility for the

right candidate .

You'll play a key role in

day-to-day operations ,

front-of-house leadership , and

supporting the management team , and a key role in the operation of the karting track while still being hands-on with guests and staff.

Key Responsibilities May Include:



Leading reception and front-of-house operations

Acting as a senior point of contact for guests and staff

Supporting daily opening, closing and shift coordination

Supervising and assisting team members across attractions

Running attractions including karting safety briefings, races and laser tag missions

Assisting with parties, events, catering and group bookings

Maintaining service standards and a positive team culture

About You This role is ideal for someone with proven experience in hospitality, entertainment, customer service or venue operations who is ready to step into a more responsible, leadership-focused position.

You will ideally bring:

Previous relevant experience in hospitality, entertainment or customer-facing leadership roles

Solid communication and people-management skills

A professional, confident and guest-focused approach

The ability to lead by example and support a team

Excellent personal presentation and reliability

Flexibility to work weekends, evenings and varied shifts

Experience with attractions such as

go-karts, laser tag, arcades, parties or events

will be highly regarded, but is not essential for the right person.

If you're looking for a role with

real responsibility ,

career progression , and the chance to be part of a growing entertainment group, we'd love to hear from you.

#J-18808-Ljbffr

📌 Track Supervisor & Senior Reception Roles (Gold Coast)
🏢 Game Over
📍 Gold Coast