NSW, Michael Wenden Aquatic Leisure Centre - Miller 2168

Outstanding career paths and development with an entrepreneurial organisation

Multiple Casual roles on offer

Opportunity to make a real differenceto our community

This is a great opportunityfor passionate and friendlypeople who enjoy delighting our members and visitors andleave lasting positive impressions

The Role Our Guest Experience Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Guest Experience Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values. Key areas of responsibility include:

Provide excellent customer service to all customers, both in person and over the telephone

Apply sound cash handling principals and use of Point of Sale (POS) systems

Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews

Promotethe centres services and programs to customers and accept customer bookings and enrolments

Develop and maintain good working relations with customers

Promote and exercise good public relations at all times

Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:





Positive, friendly, helpful and energetic work style

Computer literacy, familiarity with software packages and point of sale systems

Experience in the leisure industry is desirable.

Current First Aid Certificate (Workplace Level 2).

Current CPR Certificate.

Police Check

Working with Children Check

Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset areencouraged to apply!

The Company Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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📌 Guest Experience Officer (Sydney)
🏢 Belgravia Health & Leisure Group
📍 Sydney