We are currently seeking an experienced and motivated Medical Receptionist to join our fast-paced GP Medical Practice based in Springwood, on a casual basis.

Reporting to the Practice Manager, and working as part of a team, you will be responsible for ensuring a high-quality patient experience as well as providing administrative support services to the clinical teams enabling them to run efficiently and professionally.

Key responsibilities of the role:

Providing comprehensive administrative support to the clinical teams;

Delivering excellent patient management including maintaining patient flow, greeting patients, recording and updating patient information and ensuring a smooth journey to and from the reception area and consulting rooms;

The successful applicant must have flexibility and be able to work anywhere between the hours of 8:00am to 7:00pm on weekdays and Weekends.

To be successful for this position, you must have:

A "can do" attitude and be a proactive/forward thinker

Being a self-motivated individual with a willingness to learn





Be capable of working in a fast pace environment

Have the proven ability to work both independently and collaboratively with the team

Excellent planning and organisational skills together with the ability to priorities a number of competing priorities

Excellent interpersonal and communication skills, with a focus on providing exceptional customer service

proficiency with Microsoft applications/Tech Savvy

A mature attitude and ability to resolve conflict in a positive and respectful manner

Exceptional attention to detail

Demonstrated ability to maintain absolute confidentiality regarding patient and practice information

In addition, experience with Best Practice Software would be highly regarded.

If you enjoy working in a fast paced, agile environment, believe in the importance of exceptional customer service and enjoy being part of a team then we would love to hear from you!

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📌 Casual Medical Receptionist (Springwood)
🏢 Balance! Healthcare
📍 Springwood