Job Title:Designit Senior Client Services Partner
City:Sydney
Posting Start Date:6/29/26
Senior Client Services Partner Some roles manage relationships. This one transforms them. Designit partners with organizations to rethink how they evolve and grow through experience transformation, technological innovation, and superior design.
We’re looking for someone who can operate at that level…
Someone who can open new conversations, shape current opportunities, and build the kind of partnerships that lead to lasting change.
Someone who’s as comfortable in ambiguity as they are in a boardroom.
Someone who knows how to move from possibility to momentum – and from momentum to real, funded work.
If you’re driven by impact opportunities (not just quota) and want a seat at the table where direction is set, not just delivered, this role is for you.
About Designit Designit is a global design and experience company. We help organizations navigate change – connecting business strategy to what people actually need and expect.
We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.
Our teams bring together strategy, design, and technology to solve complex challenges and create meaningful experiences. The kind that change how businesses operate – and how they’re perceived.
Designit operates at the intersection of:
Digital product + service innovation
AI, data, + technology-led transformation
The role As a Senior Client Services Partner, you’re responsible for creating new opportunities—not waiting for them. You’ll work across a set of key accounts, identifying where Designit can play a bigger role and turning that into real, sustainable business.
What you’ll do Create opportunity where none exists
Identify unmet needs, emerging priorities, and whitespace across your accounts
Open new doors – new stakeholders, new teams, current conversations
Shape early-stage opportunities before they become formalized briefs
Lead complex pursuits
Drive end-to-end deal development – from first conversation through close
Build compelling, differentiated solutions in partnership with strategy, design, and delivery teams
Navigate pricing,
negotiation, and contract conversations with confidence
Build real partnerships
Establish trust with senior client leaders across business, marketing, and technology
Show up as a thought partner – not just a vendor
Lead with insight, not just capability
Expand the work in ways that matter
Map Designit’s capabilities to meaningful client challenges
Grow accounts through new initiatives, not simply incremental add-ons
Move beyond immediate needs to help shape longer-term client roadmaps
Lead internally as well as externally
Bring clarity, direction, and momentum to pursuit teams
Collaborate across disciplines to ensure what we sell is what we can deliver – at a high standard
Contribute to how Designit shows up in the market
What you bring
7–10+ years leading complex client relationships within consulting, creative/marketing, design, digital, or experience-led organizations
Experience working across multidisciplinary teams (strategy, design, creative, delivery) in a matrixed environment – and knowing how to bring them together effectively
A demonstrated ability to navigate complexity without losing momentum or clarity
A proven ability to originate and close new business in complex, enterprise environments
Demonstrated ability to communicate with and present to executive and C-level client contacts
A track record operating in consulting, design, digital, or technology-led organizations
Strong commercial instincts – understanding how deals are structured, priced, and won
Confidence working with senior stakeholders and navigating multi-layered organizations
Ability to work under pressure and manage multiple priorities simultaneously
Confidence with and history of building relationships that lead to lasting, expanded partnerships
The ability to connect big-picture thinking to practical, executable opportunities
Excellent verbal and written communication skills
How you work
You don’t wait for briefs - you create them
You’re comfortable with ambiguity, and you know how to turn it into direction
You care about the quality of the work, not just the size of the deal
You push for clarity, alignment, and momentum – internally and with clients
You’re collaborative, but you bring a point of view
What success looks like
A strong, constantly evolving pipeline of new opportunities
Measurable growth across your accounts
Access and influence with senior client stakeholders
Work that reflects the full breadth of what Designit can do
Partnerships that deepen over time – not just transactions that close
Interested? We’re looking for people who truly want to build something – relationships, opportunities, and work that actually matters.
Talented, driven teammates
Work grounded in purpose and impact
No tolerance for egos
High expectations for impact
Check out designit.com for more on who we are and what we do.
Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.
Do
- Any undergraduate degree, although an MBA is preferred
- Drive end-to-end sales until closure, proposal management, or project-based work experience with large deals; at least 8 years of relevant expertise in IT Services & Consulting.
- Written and verbal fluency in English
- Outstanding interpersonal, leadership, communication, and team-building abilities.
- Proven sales, sales enablement, and negotiation skills, as well as familiarity with design thinking fundamentals, pipeline management, deal qualification, competitive positioning, client relationship strategy, deal shaping, and financial modelling,contract drafting and management.
- Good knowledge of business process outsourcing, application development, cloud computing, security, as well as other technology platforms and aspects.
- Work experience in the professional services sector.
- Working knowledge of multifaceted, multimillion-dollar prospects that are large, global, and complex.
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