Across Home Health, we’re transforming the way we work in local communities to improve health and care outcomes. As the

Health Concierge Team Leader - Clinical , you’ll play a pivotal role in shaping how we deliver personalised and integrated care. Leading a virtual team, you'll ensure efficient triaging, scheduling, and workforce planning to enhance the delivery of high-quality allied health and nursing services.

This is a

permanent full-time , hybrid role based in Western Australia, with flexibility to work from home while maintaining the ability to attend our

Delhi Street, West Perth office

as required.

Our Opportunity to You

This is a unique opportunity to drive meaningful change and deliver exceptional outcomes. As a key leader within our Health Concierge Clinical Team, you will:

Lead a team delivering best-practice clinical referral assessments and scheduling

Optimise workforce planning for a seamless care experience

Drive efficiencies in service delivery while maintaining quality care

Be part of an innovative, supportive, and forward-thinking healthcare organization

Flexibility for Work-Life Balance

Additional yearly paid Well-Being, Community and Deep Listening leave days

Fitness Passport Discounts

Buy up to 2 Extra Weeks Leave

Employee Discounts on Banking, Health, Insurances

Novated Leasing for a Current Car

The Day to Day

In this dynamic role, you will:

Oversee customer intake, triaging,



and clinical referral assessment

Manage workforce scheduling and operational rostering to maximize efficiency

Ensure the right resource meets the right need at the right timeProvide leadership in referral management, insourcing/outsourcing decisions, and team performance

Leverage data-driven insights to optimise care delivery and workforce utilization

​ About You

We’re looking for a clinical and operational expert with strong business acumen and a passion for improving care outcomes. You’ll thrive in this role if you:

Hold tertiary qualifications in allied health or nursing with

current AHPRA registration

Have significant experience in clinical operations and workforce management

Are data-focused, process-driven, and always seeking efficiency gains

Possess strong leadership skills to inspire and guide a high-performing team

Understand how to balance customer needs with optimizing service delivery

Australian Unity is an Equal Opportunity employer. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature aged people. To view our Reconciliation Action Plan, please click about-us/reconciliation-action-plan

Health Concierge Team Leader - Clinical • West Perth, WA, AU

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📌 Health Concierge Team Leader - Clinical (Perth)
🏢 Australian Unity
📍 Perth