Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

Permanent position

Part time (various hours available)

Managers and Administrative Worker Grade 1

Located at Sandringham Hospital

Great staff benefits! 5 weeks annual leave & salary packaging

The Role The Emergency/Reception Clerk is a pivotal rolewithin Sandringham Hospital. As a first point of contact to our patients and visitors, members of staff and other hospital personnel, both face to face and over the phone, they are required to promote excellent customer service. The role is responsible for all patient registrations, admissions and discharges within the emergency department. The role also provides general clerical support to the department as directed by and in collaboration with nursing and medical staff. This clerical position incorporates a 24/7 rotating roster including day, afternoon, evening and nights. The successful candidate must be able to work across all shifts.

Key Responsibilities

Demonstrate, understand and comply with the need for strict confidentiality concerning any patient details





Demonstrate a courteous and respectful manner in all interactions with patients, their relatives and visitors to the Department

Assembling and labelling correctly all patient documentation in a timely manner

Photocopy Sandringham ED paperwork for inclusion in Monash Women’s at Sandringham histories as required

Obtain relevant medical histories from other hospitals

Restock stationery levels throughout the department

Answer switchboard phone and disseminate calls to appropriate areas

Skills and Experience Required

Excellent clerical, typing and computer skills

Adequate command of English both written and oral

Basic understanding of medical and hospital terminology

Demonstrate success in customer service skills

Understanding and compliant with policies and procedures

Staff Perks

Salary packaging & novated leasing through Maxxia

Fantastic onsite fitness facilities at The Alfred through ProSporthealth and fitness

Childcare services at The Alfred managed by KU Children’s Services

If applicable, specify specific requirements that you require in the cover letter or CV.

For enquiries regarding this position, please contactSharon Jones, Team Leader (Clerical) -

Applications close 11pm AEST, Thursday,24 September 2026

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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