24 Sep
|
Government client (agency undisclosed)
|
Townsville City
24 Sep
Government client (agency undisclosed)
Townsville City
As a Customer Service & Administration Officer, you will play a key role in providing high-quality support to customers and stakeholders by managing inbound enquiries and completing a variety of administrative functions. Key responsibilities
Providing efficient and qualified customer service. Processing and updating information within internal systems. Preparing, compiling and maintaining accurate records and documentation. Assisting with reporting and general administrative tasks. What you need
Experience in a customer service, call centre coupled with administration. Strong communication and interpersonal skills. The ability to manage difficult conversations and resolve issues professionally.
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📌 Call Centre/Customer Support (Townsville City)
🏢 Government client (agency undisclosed)
📍 Townsville City