Resmed is seeking a Consumer Care Manager for ANZ DTC to lead customer service, inside sales and consumer support across Australia and New Zealand. You will shape strategy, drive adoption of AI-enabled tools, and deliver improvements in experience and outcomes. You will lead front-line teams, collaborate with Experience, Digital, Data and Technology, and shape workforce planning, budgeting and governance to ensure sustainable operations and solid customer outcomes.
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📌 Consumer Care Leader, ANZ DTC & Digital Transformation (Sydney)
🏢 Resmed
📍 Sydney
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