Full-Time Pharmacy Assistant - Erina Pharmacy Erina Pharmacy

is an established, owner-operated community pharmacy located in Fountain Plaza, Erina. We are a busy, friendly and community-focused pharmacy with a loyal customer base, a strong reputation for service, and compounding services on site.

We are seeking a capable, warm and reliable

full-time Pharmacy Assistant

to join our supportive team. This is an key customer-facing position for someone who enjoys building genuine rapport, remembers regular customers, and takes pride in providing helpful, professional service.

The role will suit an experienced pharmacy assistant looking for stability, variety and an opportunity to grow within a well-established independent pharmacy. Applicants with more than three years of community pharmacy experience will be highly regarded; however, candidates with a minimum of one year’s pharmacy assistant experience and the right attitude are encouraged to apply.

About the role This is a permanent full time role of approximately

38 hours per week , with an anticipated

Tues-day to Saturday roster . Saturday work is required, although alternate-Saturday arrangements may be discussed for the right applicant.

Your primary focus will be providing outstanding back-counter support and customer service, including assisting customers with S3 pharmacy medicines under pharmacist supervision. You will also assist across a broad range of daily pharmacy activities, making this an ideal role for a true all-rounder.

Key responsibilities

Deliver friendly, confident and professional customer service at the pharmacy counter

Build strong,



long-term relationships with regular customers and the local community

Assist with S2 and S3 medicine sales in accordance with pharmacy procedures and pharmacist direction

Assist customers with prescription collection and handout processes

Support NDSS supply and related customer enquiries

Provide efficient support to pharmacists and dispensary staff in a busy environment

Use the FRED pharmacy system for relevant pharmacy-assistant and customer-service tasks

Assist with receiving, unpacking, rotating and maintaining pharmacy stock

Help maintain attractive, well-stocked front-of-shop and counter displays

Respond to customer enquiries in person and by telephone with care and professionalism

Assist with local home deliveries when required, using the pharmacy delivery vehicle

Maintain a clean, organised and professional pharmacy environment

Contribute positively to a collaborative, high-service team culture

About you To succeed in this role, you will be a personable and proactive pharmacy assistant who can manage a busy pace without compromising care, accuracy or customer experience.

You will ideally have:

A minimum of

one year’s experience

working as a pharmacy assistant in a community pharmacy





More than three years’ experience, which will be highly regarded

Current

S2/S3 certification

- essential

Excellent customer-service and communication skills

A genuine ability to build rapport with a broad range of customers, including long-term regulars

Confidence assisting with S3 customer enquiries under pharmacist supervision

Dispensary experience, which will be a significant advantage

Experience using

FRED

or the ability to learn pharmacy systems quickly

A current Australian driver licence - essential

The ability to work full-time and participate in Saturday work

Strong reliability, initiative, attention to detail and a team-first attitude

The ability to remain calm, efficient and professional during busy periods

What we offer

Permanent full-time employment, approximately 38 hours per week

Higher remuneration available for an outstanding candidate with strong relevant experience

Employee discount and uniform allowance

A friendly, supportive and qualified owner-operated team

The opportunity to build meaningful relationships with loyal local customers

A broad, hands-on role in a busy community pharmacy and compounding environment

Potential long-term development and progression for the right person

Commencement as soon as possible

If you are an experienced, customer-focused pharmacy assistant who enjoys a busy community pharmacy environment and wants to become an important part of a supportive local team, we would like to hear from you.

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📌 Pharmacy Assistant (Gosford)
🏢 erina pharmacy
📍 Gosford