As Store Manager, you will take ownership of the overall performance of the Windsor store. You will lead from the floor, working alongside your team to deliver an outstanding customer experience while achieving sales and KPI expectations. You will bring energy, consistency and accountability to the store while developing a team that is confident, motivated and focused on results.
Key responsibilities
Leading, coaching and inspiring the sales team to achieve individual and store targets
Driving sales, conversion, average sale and other key retail KPIs
Maintaining high standards of showroom presentation and merchandising
Managing daily operations and store administration
Ensuring company policies, procedures and WHS requirements are followed
Conducting regular team huddles, training and performance discussions
Building a positive, accountable and results-focused team environment
About you
Previous retail management experience, preferably within furniture, bulky goods or a consultative sales environment
A proven ability to lead a sales team and achieve targets
A strong understanding of retail KPIs and how to turn results into action
Confidence coaching, developing and performance-managing team members
A hands-on leadership style - you won't manage from behind a deskStrong communication and organisational skills
A customer-focused approach with the ability to resolve issues professionally
The ability to create structure, consistency and accountability within a team
A positive attitude and a genuine drive to achieve results
About us
La-Z-Boy is one of the world's most recognised names in comfort, with a proud heritage spanning almost 100 years. As we continue to grow and strengthen our Australian retail network, we are looking for an experienced and driven Store Manager to lead our Windsor store. At La-Z-Boy, our Store Managers are expected to be leaders on the floor - developing their people, driving performance and ensuring every customer receives an exceptional experience.
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📌 Store Manager (Brisbane)
🏢 La-Z-boy retail Australia
📍 Brisbane
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