Teachers Health in Australia is seeking an experienced Contact Centre Manager to lead our high-performing team and shape member service excellence across every interaction. You will lead a team of Team Leaders, drive service quality and productivity, partner with Workforce Planning, and use data insights to identify improvement opportunities while guiding change initiatives in a fast-paced environment. This role requires solid leadership, emotional intelligence and a commitment to diversity and
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📌 Contact Center Manager: Drive Exceptional Member Experience (Sydney)
🏢 Teachers Health
📍 Sydney
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