Retail + E-Commerce Assistant (Fashion Eyewear, Hourly) Shade Files Eyewear is an alternative eyewear e-commerce and retail business, representing some of the worlds best emerging and independent eyewear brands. As the business continues to expand, we are seeking a retail and e-commerce assistant to help support the team on a casual basis.

The role will start with 2-3 days per week (including weekends) helping with both online and in-store sales & fulfilment. Applicants must have retail, sales or customer service experience & be tech literate.

Following an onboarding stage, the position has the potential to grow into something more permanent for the right fit.



Fulfil online orders and oversee couriers Serve in-store customers and help with enquiries Help customers over phone or email Provide friendly and knowledgeable support Maintain the overall appearance & cleanliness of the shop. Receive and manage incoming stock Requirements Possess a friendly and outgoing can-do attitude! A real team player, working together in a fun and friendly atmosphere. Computer & email skills to help with online orders and enquiries Interest in fashion and aesthetics Versatile schedule; must be available to work both Saturdays and Sundays and 1-2 days during the week to start Comfortable working both alone and with others Bonus Some knowledge of optical retail would be a bonus, but otherwise an interest in learning about it is required.

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📌 Retail & Ecommerce Sales Assistant (Port Phillip City)
🏢 Shade Files Eyewear
📍 Port Phillip City