Customer Service Representative - Call Centre | Norwest | Hybrid | 7am - 3pm. We are currently seeking a motivated and resilient Customer Service Representativeto join a supportive call centre team in Norwest working from 7am - 3pm.

This is a fantastic opportunity to step into a corporate environment with excellent training, approachable leaders, and genuine longer-term potential.

The Role Working within a close-knit team of four and reporting into an experienced and supportive Customer Service Manager, you will be the first point of contact for customers calling through.

You can expect to:

Handle approx. 30–40 inbound calls per day

Investigate and resolve customer concerns, following clear processes





Receive comprehensive training before going live on the phones

Work closely with your team and manager to deliver a high standard of service

3/2 Hybrid Split

Update records and prepare correspondence in line with company procedure

We’re looking for people who:

Have strong customer service or call centre experience

Can stay calm, empathetic, and solution-focused under pressure

Are polished in communication (written and verbal) with a professional presentation

Thrive in a fast-paced, structured setting

Have full Australian working rights

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📌 Customer Service Representative 7am-3pm | Call Centre (Parramatta)
🏢 Agrifutures
📍 Parramatta