Medical Receptionist – Vision Radiology Hampton Full-Time | Monday–Friday | Training Provided Vision Radiology is seeking a friendly, skilled and highly organised Full-Time Medical Receptionist to join our Hampton team.

This is a fantastic opportunity for someone who enjoys working in a busy healthcare environment and takes pride in delivering exceptional patient care and customer service.

About the Role As a Medical Receptionist, you will be an important first point of contact for our patients and will work closely with our clinical and administration teams.

Your responsibilities will include:

Greeting patients and providing a warm, welcoming and professional experience

Booking and coordinating patient appointments

Answering telephone enquiries and assisting patients with their queries

Communicating appointment information clearly and professionally

Processing patient information, referrals and payments

Checking and updating patient details accurately

Providing administrative support to the clinical team

Liaising with patients, referrers, radiologists, sonographers and other clinical staff

Managing a busy reception area and prioritising competing tasks

Maintaining a high level of confidentiality and professionalism

Working collaboratively with the wider Vision Radiology team

Ensuring every patient receives an exceptional level of service throughout their visit

About You We are looking for someone who is:

Friendly, approachable and patient-focused

Professional and confident when communicating with patients





Highly organised with excellent attention to detail

Comfortable working in a busy healthcare environment

Able to multitask and remain calm under pressureReliable, punctual and committed to providing excellent service

Confident using computers and learning new systems

Able to work independently while contributing positively to a team

Respectful and comfortable communicating with people from diverse cultural and linguistic backgrounds

Ideally, You Will Have

Previous medical reception or healthcare administration experience

Previous customer service experience

Experience using medical booking or practice management systems

Excellent verbal and written English communication skills

Strong organisational and administrative skillsA genuine interest in providing a positive patient experience

A professional and polished approach to patient care

Medical imaging experience is advantageous, however full training will be provided to the successful applicant.

What We Offer

Permanent full-time employment

Monday–Friday roster

Comprehensive training and ongoing support

Supportive and friendly team environment

Uniform provided

Modern and well-equipped medical imaging clinic

Opportunities for career development and progression

The opportunity to join a growing and privately owned medical imaging organisation

A wide-ranging and rewarding role where you can make a genuine difference to the patient experienc

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📌 Receptionist (Port Phillip City)
🏢 Vision Radiology
📍 Port Phillip City