Full-Time | In office | Modern 6-Chair Dental Practice – Ivanhoe Experienced Front Office Coordinator An Exciting Opportunity in a Thriving Practice Dentists of Ivanhoe is a well-established, highly regarded general dental practice that has proudly served the Ivanhoe community for over 30 years. We are a modern, purpose-built 6-chair practice equipped with high-quality technology and a strong, values-driven team culture.

We are currently seeking an

Experienced Front Office Coordinator

to join our rapidly growing dental practice, where you will be supported by our Practice Manager and dedicated administrative team, who will provide comprehensive training and onboarding to ensure your success in the role.

You will play a key role in

optimising the appointment book, driving patient retention, and supporting sustainable practice growth .

www.dentistsofivanhoe.com.au

dentistsofivanhoe/

DentistsofIvanhoe

About You You are a confident, organised, and people-focused professional who understands how a high-performing dental practice operates—particularly the importance of a

well-managed appointment book and strong patient relationships .

You will bring:

Minimum

5 years’ experience

in dental front office

Proven ability to schedule and optimise appointment books for productivity and efficiency

Experience supporting patient retention, recall systems, and reactivation strategies

Excellent organisational, problem-solving skills

Confidence working extended hours on Tuesdays and Thursdays, and Saturdays as required

A growth mindset and willingness to adapt to new systems, coaching, and continuous improvement

Professionalism & Cultural Fit You are:

Well-presented, reliable,



and committed to excellence

Naturally warm and confident with patients, building trust and long-term relationships

Proactive in following up patients and ensuring continuity of care

Supportive and respectful with colleagues

Key Responsibilities

Strong understanding of

dental terminology, treatment workflows, and private health insurance processing

High-level proficiency with dental practice software

Demonstrated ability to

manage and optimise appointment books

for multiple clinicians

Confident in discussing treatment plans, presenting fees, and handling financial conversations with professionalism and empathy

Experience with recall and reactivation of patients

Excellent organisational and time management skills, with the ability to prioritise in a fast-paced environment

Highly developed communication skills, warm, and patient-focused

High attention to detail

Professional presentation and commitment to exceptional patient experience

Positive, team-oriented attitude with the ability to collaborate effectively with clinicians and team members

Growth-focused mindset with an interest in contributing to practice performance and long-term success

Why Join Dentists of Ivanhoe?

Work alongside a supportive Principal Dentist

A positive, collaborative team that values professionalism and respect

A beautiful, newly designed workspace

Competitive salary package

Ongoing support, training, and career development

Ready to Take the Next Step? If you are an

Experienced Front Office Coordinator

who is passionate about

appointment book excellence, patient retention, and being apart of a high-performing team , we would love to hear from you.

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📌 Experienced Front Office Coordinator (Port Phillip City)
🏢 Dentists Of Ivanhoe
📍 Port Phillip City