Customer Service & Operations Coordinator - Christmas Casuals Christmas Customer Service & Operations Coordinator

Full-Time Casual | Byron Bay | Christmas Period Only

Join Byron Bay Gifts

We're looking for a friendly, organised and proactive person to join our team full time over the busy Christmas period in our Byron Bay office.

This is a

full-time casual position running through to approximately 22 December , ideal for someone who enjoys helping people, thrives in a fast-paced environment and takes pride in keeping things running smoothly behind the scenes.

Byron Bay Gifts

delivers beautifully curated gift hampers Australia-wide, with a strong focus on premium gifting and supporting local Byron Bay and Australian businesses.

A Day In Your Shoes

Processing online orders using Shopify and StarShipit

Assisting customers via phone, email and live chat

Helping resolve delivery, order and product enquiries

Supporting day-to-day office administration

Liaising with our dispatch team during our busiest period

Working closely with our small team to keep everything running smoothly

What Makes You The Right Fit?

You are:

Friendly, positive and professional

Confident communicating with customers

Highly organised and detail-oriented





Comfortable juggling multiple priorities

Calm under pressure during busy periods

A proactive problem solver

Reliable and happy to take ownership

Experience in customer service, administration, Shopify or e-commerce is highly regarded. However, we're happy to train the right person who brings a great attitude and strong computer skills.

We'd Love To See

Previous customer service experience

Experience working in an office environment

Strong written communication skills

Confidence using computers and learning new systems

An interest in gifting and e-commerce

Availability to work full-time throughout the Christmas period

Why Join Us?

Friendly, down-to-earth team culture

Beautiful office space in Byron Bay's industrial estate

Variety in your day-to-day work

Be part of a growing Australian gifting business

Join us for our busiest and most exciting time of year

Great coffee and food nearby

Position Details

Full-Time Casual – Christmas Period

Monday to Friday 8:30am – 4:30pm

Based in our Byron Bay office.

The position will run during our Christmas peak period and

finish approximately 22 December 2026 .

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📌 Customer Service & Operations Coordinator - Christmas Casuals (Byron Bay)
🏢 Byron Bay Gifts
📍 Byron Bay