We are seeking a highly motivated and experienced Mortgage Broker to join our team in Brisbane, Queensland. As a Mortgage Broker, you will be responsible for providing exceptional customer service to new and existing clients, internal staff and business partners. You will be responsible for evaluating client information, finding the right lending solutions, ensuring compliance with regulations and internal policies. Additionally, you will play a crucial role in business development by establishing rapport with new and existing referral partners to generate leads.

Responsibilities:

Serve as the primary point of contact for clients and referral partners

Act as a liaison between our support team, clients, lenders, and referral partners

Provide timely updates to all business partners in accordance with current processes

Return all enquiry calls within one business day

Meet with prospective and existing clients to understand their requirements and objectives

Follow established business processes to request necessary documentation from clients





Evaluate client-provided information and collaborate with lenders to find suitable solutions

Ensure client privacy and maintain security of files at all times

Ensure that all client files are fully completed in compliance with regulations and internal policies

Develop rapport with new and existing referral partners to establish a strong network

Educate referral partners on identifying opportunities for lead generation

Qualifications: To be successful in this role you should have:

Diploma in Finance or Mortgage Broking

Two years' experience writing loans

Extensive knowledge of lending practices

Excellent customer service skills both face-to-face, over email and on the phone

Ability handle multiple tasks efficiently

Ability handle stressful situations calmly

Working Conditions: This is a full-time position based out of our office in Spring Hill, Brisbane. The working hours are standard full time hours. There may be a need to work evenings and weekends, as well as travel to other locations occasionally.

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📌 Mortgage Broker (Brisbane)
🏢 Rgit Australia
📍 Brisbane