Customer Advocacy Specialist – Escalations (Melbourne) (Port Phillip City)

Customer Advocacy Specialist – Escalations (Melbourne) (Port Phillip City)

24 Sep
|
Jetstar Airways
|
Port Phillip City

24 Sep

Jetstar Airways

Port Phillip City

Jetstar Airways in Melbourne is seeking a Customer Advocacy Specialist for a 12-month fixed-term contract at our Melbourne Head Office to manage escalated customer cases and provide effective daily case resolution. The role requires senior-level customer care experience, strong communication skills, and the ability to balance customer outcomes with cost and risk. Experience with case management systems like Current Skies or Salesforce is desirable.

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📌 Customer Advocacy Specialist – Escalations (Melbourne) (Port Phillip City)
🏢 Jetstar Airways
📍 Port Phillip City

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