Australian Unity is seeking a Senior Business Improvement Analyst to lead discovery, design and delivery of initiatives that uplift member experience and optimise Insurance operations. You’ll partner with squads, leaders, SMEs and Product Owners to shape human‑centred, measurable improvements, simplify processes and strengthen governance. With 4+ years of end‑to‑end improvement, robust facilitation and data‑driven decision making, you’ll thrive in a collaborative, outcomes‑focused environment.
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📌 Senior Member Experience & Process Improvement Lead (Port Phillip City)
🏢 Australian Unity
📍 Port Phillip City
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