ONCALL Group Australia is a leading provider in Disability and Community Support Services. Our vision is to be nationally recognised as the leading integrated community service provider, empowering people to live their best lives.

ONCALL is currently seeking a suitably experienced

People and Culture Advisor

to join our Queensland team and provide technical Human Resources advice in a diverse and versatile professional landscape.

In this role you will be providing generalist advice to the management team and employees of ONCALL Group Australia, in line with the operational objectives, organisational policies and legislative requirements of the business.

Why Join Us?

Supportive work environment that values excellence and collaboration with a team that is committed to quality and innovation

Work flexibly from our dog-friendly, centrally located Northside head office with WFH options available

Social culture with regular team catchups, events, and activities to stay connected and have fun

About the role Key responsibilities will include:

Managing investigations and employee complaints ensuring thorough investigations that meet legislative requirements and observe the principles of procedural fairness

Supporting and coaching managers and stakeholders through all HR processes, ensuring compliance with all legislative requirements

Ensuring adherence to ONCALL onboarding requirements and maintenance of employee records





Contributing to the development and review of HR Policies and Procedures

Assisting with the development and implementation of employee engagement and retention strategies

You will bring

Proven experience in an HR role at a comparable level

Tertiary qualifications in HR or related field

Understanding of, and ability to interpret legislation and other industrial instruments relevant to the Disability and Community Services sectors

Demonstrated ability to translate business strategy into strategic HR initiatives

Proven ability to effectively operate in a highly regulated and compliance-driven environment

Excellent organisational skills with demonstrated ability to prioritise and meet conflicting deadlines

Demonstrated adaptability and flexibility with a willingness to take on a diverse range of tasks

Evidenced experience in the management and maintenance of HRIS systems and relevant employment information

Ready to Make a Difference? ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

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📌 People & Culture Advisor (Brisbane)
🏢 ONCALL Group Australia
📍 Brisbane