About Us At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role The Contracts Manager plays a vital role in our Commercial & Account Management team, serving as an key connection between Datacom and our customers. You'll be responsible for overseeing the negotiation, structuring, and management of contractual documents that establish and maintain strong business relationships with our customers, vendors and partners. This role requires a strategic thinker who can balance commercial acumen with technical understanding to deliver long-term advantages for both Datacom and our clients.

Our office is based in Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. This role will require you to work onsite 3 days per week.

Please note that to be successful in this role, you must be an

Australian Citizen

and be able to achieve a Baseline security clearance. This role will be offered as a 12-month Fixed Term Contract.

What You'll Do At the moment, as Contracts Manager you will be focused on:

Reviewing and approving contractual documents to protect the company's contractual position and ensure adherence to company policy

Advising management on contractual rights, obligations and interpreting terms and conditions

Providing guidance regarding company policies and contract obligations to meet schedules and technical requirements

Establishing systems for measuring contract performance and outcomes across customer accounts





Providing commercial negotiation advice and expertise to support management decisions, bids, renewals, variations and dispute resolution

Attending regular commercial forums with customers, tracking variations, issues, risks and maintaining comprehensive documentation

Collaborating with the Risk team to identify, document and manage contractual risks through effective governance

Monitoring dependencies between customer goals, Datacom goals and contractual obligations

Identifying continuous improvement opportunities and communicating recommendations to management and delivery teams

Providing governance support and escalation to ensure successful delivery of contract obligations on time, within budget and aligned to objectives

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.

What You'll Bring Required Experience:

Demonstrable experience in Information Technology with extensive experience Commercial & Contract Management on the Vendor side

Strong understanding of contracts and contractual mechanisms including variations, extensions, service levels, exemptions and price reviews

Strong financial management experience, including cost estimation, budget tracking and reporting

Demonstrated understanding and implementation of Account Management disciplines

Exceptional commercial management skills with proven ability to solve complex problems

Proficiency with Microsoft Office tools, particularly Excel, Word, PowerPoint and Project





Strong negotiation and dispute resolution skills

Ability to influence and develop productive relationships with stakeholders and key users

Contract Management or Accounting qualifications

Nice to Have:

Deep understanding of technical infrastructure projects and related technology dependencies

Demonstrated experience managing people and teams

Ability to apply analytical skill and conceptual thinking to operations and systems planning

Highly developed coaching and facilitation skills

Strong business acumen and strategic thinking skills

WorldCC Membership or accreditation

Bachelor's degree in Law, Information Technology, Business, Computer Science, Engineering, Economics or related discipline

Culture and benefits Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

Paid parental leave

24/7 Employee Assistance Programme (DataCare)

Ongoing learning, certifications, and career development opportunities

Access to industry-leading learning platforms and future skills training

Recognition programmes that celebrate great work

Great employee discounts and financial wellbeing benefits

Meaningful work that makes a real impact

Eligibility criteria and conditions may apply to some benefits.

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📌 Contracts Manager - 12-month Fixed Term Contract (Sydney)
🏢 Datacom
📍 Sydney