The role involves managing the company's food safety and quality management system to ensure legislative and regulatory compliance and to meet customer requirements.

Key responsibilities

Maintain business food safety and quality certification including HACCP, SQF and Primesafe and compliance to customer specific standards

Continuous improvement of food safety and quality management system including implementation of necessary policies and procedures to ensure legislative and regulatory compliance

Manage vendor assurance program to ensure both local and international suppliers supply safe and quality products as per customer requirements

Manage customer complaint process including monitoring, investigating, identifying root cause, trending and reporting

Build relationships with stakeholders (internal and external) by regularly communicating in matters relating to food safety, quality and seafood sustainability

Keep product specification updated and ensure products are assessed for compliance to specification including microbiological testing, chemical testing and organoleptic assessments

Approval and verification of artwork and packaging to ensure compliance with FSANZ Food Labelling laws





Provide technical input into New Product Development process to ensure product conformance to legislative, regulatory and customer requirements

Management of sustainable seafood through assessment of species to determine sustainability status

Work with procurement to source sustainable seafood and ensure chain of custody for identification and traceability

About you

Degree or equivalent in Food Technology/Science or other relevant discipline

Significant experience in vendor assurance management in manufacturing or retail industries, preferably more than 3 years industry experience

Comprehensive understanding of the requirements in the FSANZ Food Standards Code and relevant legislations

Knowledge in Food Safety and Quality Standards e.g. SQF, HACCP

Knowledge of seafood industry especially sustainable seafood

Computer literate and proficient in using internet team-oriented specification systems

Excellent verbal and written communication in both English and Mandarin

Highly developed planning, organising and project management skills

Ability to manage and resolve conflicts amicably and professionally

Commercial astuteness with ability to work at pace with stakeholders at all levels across the business

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📌 Quality Assurance Officer (Port Phillip City)
🏢 Australia Quality Assurance
📍 Port Phillip City