At Given Smile and FOX Implant Centres, we are passionate about changing lives through exceptional dental care, advanced implant solutions, and an outstanding patient experience. As our clinics continue to grow, we are seeking a highly organised, professional, and customer-focused Receptionist/Assistant to become the face of our Paddington practice and play a key role in creating a welcoming and seamless experience for every patient who walks through our doors. This is an exciting opportunity for someone who thrives in a healthcare environment and takes pride in delivering exceptional service while supporting the smooth day-to-day operations of a busy dental practice. This is a full-time position, Monday to Friday. Working hours may be discussed for the right candidate. Given Smile & FOX Implant Centres

At Given Smile and FOX Implant Centres, we are passionate about changing lives through exceptional dental care, advanced implant solutions, and an outstanding patient experience. As our clinics continue to grow, we are seeking a highly organised, professional, and customer-focused Receptionist/Assistant to become the face of our Paddington practice and play a key role in creating a welcoming and seamless experience for every patient who walks through our doors. This is an exciting chance for someone who thrives in a healthcare environment and takes pride in delivering exceptional service while supporting the smooth day-to-day operations of a busy dental practice. This is a full-time position, Monday to Friday. Working hours may be discussed for the right candidate. Key Responsibilities- Reception

Welcome and assist patients in a professional and friendly manner

Manage incoming phone calls, emails, and patient enquiries

Coordinate and schedule appointments efficiently across multiple providers

Confirm appointments and manage patient communications

Maintain accurate patient records and documentation





Process payments and perform daily reconciliation tasks

Assist with treatment bookings and patient follow-up communications

Support clinicians and the wider team with administrative requirements

Manage patient flow to ensure appointments run smoothly and efficiently

Uphold a premium standard of customer service and patient care

Contribute positively to the culture and success of the practice

Key Responsibilities- Assistant

Chairside assisting in surgical and restorative procedures

Sterilisation and infection control

Setting up and turning over treatment rooms

Patient support and communication

General clinical support and maintaining hygiene standards

About You

You are highly organised, proactive, and passionate about delivering exceptional customer service. You will demonstrate: Outstanding communication and interpersonal skills

A warm, professional, and confident manner

Exceptional organisational and multitasking abilities

Strong attention to detail and accuracy

Ability to remain calm under pressure in a busy environment

A positive, team-focused attitude

Strong computer and administrative skills

A commitment to providing an exceptional patient experience

Desirable Experience

Previous experience in a dental reception, medical reception, or healthcare administration role

Experience using dental practice management software (D4W, CORE EXACT, or similar)

Knowledge of health funds, treatment scheduling, and patient management systems

Experience in a premium customer service environment

Why Join Given Smile & FOX Implant Centres?

Join a growing and innovative organisation transforming patients' lives

Work alongside a passionate and supportive team

Be part of a positive workplace culture that values people and excellence

Opportunities for ongoing training, development, and career progression

Modern facilities and advanced dental technology

Competitive remuneration based on experience

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📌 Dental Receptionist- Dental Assistant Hybrid role (Brisbane)
🏢 FOX Dental Implant Centres Melbourne
📍 Brisbane