Most of our families have already been everywhere else. You are the one who will help us investigate what nobody else has.

Families travel across Australia to sit in the room you'll help to run. What happens in there - the precision of the nervous system scan, the calm in your voice, the question you ask that nobody has bothered to ask before - is often the first thing in years that makes them feel like they are in the right place.

We investigate. We never guess. And we are dedicated to solving complex health problems for people.

That's not just how we care for patients - it's the standard we're hiring to.

This Is Life is a Neurologically-Focused Paediatric, Prenatal and Family Chiropractic practice on the Gold Coast, led by Dr Ashley Campbell-Bird (40 years in practice) and Michaela Menichelli. Built from scratch after a move from Melbourne, into one of the country's most trusted practices in under two years.

What you'll own (with training and mentorship): Flawless execution of INSiGHT neurological scanning (NeuroThermal, Neurospinal EMG, HRV) — precise, efficient, delivered with real warmth and care

Clinical support that frees our practitioners to give 100% of their attention to the patient in front of them

Accurate, timely clinical documentation and progress tracking

One of the first faces a family sees - and one of the reasons they choose to stay

This role is not for you if: You want a job you can coast through

High standards make you uncomfortable rather than energised and excited

You're filling time between other plans, not building a career

Health administration and fine detail bore you

This is exactly your kind of role if you: Are naturally calm under pressure and energised by helping people (especially children), not drained by it

Hold yourself to a standard most people would call "a lot" - and wouldn't want it any other way

Are tech-savy, detail-obsessed, and understand the importance of clinical notes

Want a long-term career inside a mission you actually believe in

The benefits: Competitive salary with the prospect for wage increases inline with the growth of the practice

Complimentary Neurologically‑Focused Chiropractic care

Real mentorship from a Chiropractor with 40 years of mastery

Cross-functional skill development across advanced scanning technology and patient experience





A seat inside a rapidly growing, deeply mission‑driven team

Ready? This isn't a role for someone looking to coast - it's for someone who wants to help build Australia's most trusted Neurologically‑Focused family practice, and grow alongside it.

Full Job Description Role Overview This is a dual-capacity role: Technical Chiropractic Assistant and Patient Experience Team Member. You are one of the primary clinical support persons for the practitioner team, and a skilled technician in nervous system scanning - ensuring technical excellence and compassionate patient care are never separate things.

You’ll serve as:

Clinical support for the practitioner team

Patient support throughout the clinical visit and the broader care journey

A skilled technician in nervous system scanning, integrating precision with genuine care

Key Responsibilities Practitioner Support, Clinical Scanning & Technology Management

Execute INSiGHT scanning procedures (NeuroThermal, Neurospinal EMG, HRV) with precision, efficiency and patient comfort

Help maintain accurate, clinically relevant notes - schedule of care, relevant investigation reports (INSiGHT scans, CT, MRI, ultrasound, X-ray)

Monitor, document and upload patient scans for progress reports; display pre-appointment scans to the treating practitioner

Support maintenance, calibration and troubleshooting of scanning equipment; liaise with INSiGHT on technical issues

Perform daily equipment checks and maintain organised inventory

Patient Experience Excellence

Deliver welcoming, professional, efficient and caring interactions at every touchpoint - clinical accuracy always comes first, rapport‑building second

Support patient adherence to care plans through proactive communication, education and follow‑up with front desk

Coordinate the new patient journey from waiting room through to scanning and practitioner handover

Deliver high level patient progress tracking to support exceptional patient outcomes





Have rooms, files, scans and equipment fully prepared before the practitioner enters

Support the practitioner’s day‑to‑day logistics: bag packed at end of shift, message handover complete, paediatric equipment ready

Collaboration & Process Excellence

Coordinate seamlessly between scanning procedures and patient experience protocols

Work with the clinical team to track patient progress and maintain world‑class record keeping

Collaborate with leadership to refine workflows and raise operational standards

Support special projects, events and practice growth initiatives

Maintain AHPRA compliance in all patient interactions, scanning procedures and clinical data handling

Key Qualities & Skills Naturally friendly, empathetic, calm under pressure and energised by helping people (esp children)

Exceptional interpersonal and communication skills

Detail‑oriented with high accuracy in patient interactions and admin tasks

Tech‑savy and systems‑minded

Proactive problem‑solver, clinical‑first mindset

Strong organisational skills; able to multitask through fast‑paced, high‑touch shifts

Deeply aligned with our mission of Neurologically‑Focused paediatric, prenatal and family Chiropractic care

What We Do This Is Life is transforming the health of children and families for generations to come. Led by Dr Ashley Campbell-Bird - a leading Australian Paediatric and Family Chiropractor with 40 years in practice and Michaela Menichelli. Our team supports families through some of the toughest and most misunderstood cases: autism, epilepsy, ADHD, anxiety, developmental delay, chronic immune and digestive challenges and everyday paediatric and family wellness care. We pair a Neurologically‑Focused clinical approach with a truly patient‑centred and world‑class experience, because we believe both matter equally.

Ready? This isn't a role for someone looking to coast - it's for someone who wants to help build Australia's most trusted Neurologically‑Focused family practice, and grow alongside it.

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📌 Technical Chiropractic Assistant (Gold Coast)
🏢 This Is Life
📍 Gold Coast