Arinco means Artificial Intelligence Company. We are the frontier partner for the AI era, helping organisations become Frontier Firms on Microsoft by changing how work gets done across people, processes, platforms and agents. Our crew across Australia and New Zealand combines deep Microsoft expertise, trusted data, secure platforms, production-ready agents and proven Done Right™ frameworks. We work alongside customers to move AI from experimentation to practical, governed outcomes at scale.

We are reshaping our own delivery model too, using reusable agents, skills, patterns and workflows to amplify consultant expertise and create more value for customers. Joining Arinco means helping shape the future of consulting in the AI era. Named Microsoft Australia Partner of the Year 2024, Arinco has more than 250 crew members and has delivered outcomes for more than 400 customers.

The team and role Intelligent Co-Ops is our cloud-only managed services team. However, this role is not your standardsupport role - it is building and improving modern workplace services. This role is also wanting someone who is passionate about working with AI tooling and keen to help customers deliver with AI. We support Azure and Microsoft 365 customers exclusively, and our consultants don't just keep the lights on — they design, build, improve and modernise the environments they support. Expect roughly a 50/50 split between managed services support and Consulting with hands-on build and enhancement work.

We're a destination team. That means we're looking for people who want to grow technically, take ownership, provide consulting to our customers — not just respond to tickets.

What the role involves

Provide level 3 support to managed services customers

Participate in a paid on-call/after-hours on a rotating roster for Major Incidents

Deliver Microsoft 365 enhancement, build and development services to customers

Design, implement and improve solutions across Intune, Entra ID,



Exchange Online and Teams

Identify and implement uplift and modernisation opportunities in customer environments

Apply an automate-first approach to improve reliability, consistency and efficiency at scale

Use automation tooling and AI-assisted workflows to reduce repetitive operational effort

Harden the security posture of customer workplace

Use AI tooling to automate repetitive tasks, improve the consistency and quality of our services, and free up time for higher-value work

Support customers in adopting and getting value from Microsoft's rapidly evolving cloud and AI capabilities

Whilst this is a hybrid role, an onsite customer visit once a week is likely required

What you'll bring

An interest in AI tooling and how it can improve the way we deliver services

Experience with Microsoft 365 administration and support based on a strong security mindset.

Experience with Microsoft Intune, Microsoft Entra ID, Exchange Online and Microsoft Teams with an understanding of how these technologies interact to deliver secure and effective workplace services.

A strong understanding of identity, endpoint management, collaboration and messaging technologies, including user and device lifecycle management, Conditional Access and modern security principles with an appreciation of what good looks like in device deployment and management.

A working understanding of Zero Trust concepts within Microsoft 365.

Experience with PowerShell, automation tooling and scripting is highly regarded

Strong troubleshooting and problem-solving skills





The ability to gather and scope customer requirements, document your work, and deliver

Strong communication skills and a genuine enjoyment of working with customers and colleagues

A proactive mindset - you spot problems and move toward solutions rather than waiting to be asked

A willingness to step into unfamiliar territory and work through it, not just operate in your comfort zone

A desire to learn new technologies and adapt to a constantly evolving Microsoft ecosystem

Nice to have (but not essential)

Defender

Azure Infrastructure and Platform skills

Microsoft Copilot and Copilot Studio

SharePoint Online and PowerPlatform

Life at Arinco Our crew is the heart of Arinco. We’re a curious, creative and passionate team helping organisations across Australia and New Zealand unlock what’s next with AI. We value people who think differently, ask better questions and care deeply about the impact of their work, for customers, our crew and the wider community

Benefits and ways of working

An inclusive, people-first culture where you can bring your authentic self

Strong focus on learning and growth including training, certifications, lunch & learns and knowledge sharing

Regular team events, social connection and community initiatives

$2,500 annual allowance to choose the tech and home office setup that works best for you

Please note We are an equal opportunity employer and we welcome all applications. Particularly those from underrepresented groupsAt this stage, we are only able to considercandidates with unrestricted local working rights.

We don’t require the assistance of recruitment agencies.

Please note that, due to strict compliance requirements, the successful applicant must have full work rights in Australia and must have continuously resided in the country for a minimum of five years.

#J-18808-Ljbffr

📌 Consultant (Port Phillip City)
🏢 Arinco
📍 Port Phillip City