At Certis Security Australia our mission is to make our world safer, smarter and better. As Australia’s only next generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.

Job Impact We are seeking professional Security Officers to support high-profile government client sites across Brisbane. This is a frontline role where professionalism, composure and customer service excellence are essential in maintaining a safe and secure public-facing environment.

About The Role The security team at these sites plays a critical role in ensuring the safety, comfort and confidence of the community accessing government services.

As the first point of contact for visitors and staff, you will set the tone - delivering a welcoming, respectful and professional experience while maintaining strict adherence to site procedures and security protocols.

Employment Type:

Full-Time

Roster:

Monday to Friday – Day Shifts (No nights or weekends)

Locations:

All Suburbs Brisbane, Gold Coast and Sunshine Coast including Mt Isa, Townsville, Cairns, Mackay, Longreach, Bowen, Aitkenvale, Gladstone, Mareeba, Bundaberg, Emerald, Maryborough, Rockhampton, Innisfail.

Key Responsibilities

Managing access points and maintaining a safe, secure setting

Screening visitors and monitoring site entry and exit

Delivering high-level customer service in a public-facing setting

De-escalating challenging situations calmly and professionally

Supporting emergency response procedures when required

Ensuring compliance with all site procedures and policies

Maintaining accurate incident reports and daily activity logs

Communicating effectively with internal teams and stakeholders





Upholding a strong safety-first mindset at all times

About You

Previous experience in a customer-facing security role

Strong communication and interpersonal skills

Confident in managing difficult situations and conflict resolution

Professional presentation and customer service focus

Strong attention to detail and reporting capability

Ability to work independently and follow procedures

Mandatory Requirements

Current QLD Security Licence (Cert II – Crowd Control & Unarmed)

Current First Aid Certificate & CPR

Unlimited working rights in Australia

Why join Certis

Monday to Friday roster - enjoy genuine work-life balance

Work with a respected government client across multiple locations

Access career progression through our High Potential Development Program

Employee benefits including retail discounts and wellbeing support programs (EAP)

Be part of a supportive and inclusive workplace culture

Diversity Statement Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details Sydney Night Patrol & Inquiry Co Pty Ltd

NSW

ACT 17501220

QLD 41315

WA SA48240

NT 345

SA ISL 178143

TAS 3020

Certis Security Australia Pty Ltd

NSW

ACT 17501742

QLD 3158254

WA SA 72311

SA ISL 235794

VIC Z05 798 61S

VIC Z05 798 40S

NT 1093

TAS

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📌 Security Officer (Brisbane)
🏢 Certis
📍 Brisbane