We're looking for an enthusiastic and people-focused

People & Culture Executive

to join our team at Mercure Townsville. This is an exciting opportunity for an emerging People & Culture qualified who is ready to broaden their experience and build a career in a supportive, fast-paced environment.

In this broad generalist role, you'll support the full employee lifecycle and work closely with leaders and team members across the business. From recruitment and onboarding through to employee engagement, learning and development, and day-to-day HR activities, you'll help deliver a positive employee experience while building your skills across all facets of People & Culture.

You’ll play an important role in fostering an inclusive, engaged and high-performing workplace while continuing to develop your HR knowledge and capability.

As the People & Culture Executive, you will be the primary on-site People & Culture representative, supporting all areas of human resources including:

Recruitment and talent acquisition

Employee onboarding and induction

Performance management and employee relations with support from La Vie's People team

Learning and development initiatives

Workforce planning and reporting

Employee engagement and wellbeing programs

Workplace Health & Safety (WHS)

HR administration and compliance

You will work closely with the General Manager and broader leadership team, with guidance and support from the Director of People & Culture at La Vie Hotels & Resorts, to deliver people initiatives that support business goals and enhance the employee experience.

Key Responsibilities Talent Acquisition & Onboarding

Manage end-to-end recruitment processes

Coordinate onboarding and induction programs

Build talent pipelines and support workforce planning

Partner with managers to attract and retain top talent

Employee Relations & Performance





Support managers with performance management processes

Provide guidance on employee relations matters

Assist with investigations, grievance resolution and workplace issues

Support succession planning and talent development initiatives

Culture & Engagement

Drive employee engagement and recognition programs

Coordinate team member events and communication initiatives

Promote wellbeing, diversity and inclusion activities

Foster a positive and collaborative workplace culture

HR Operations & Compliance

Maintain accurate employee records and HRIS

Ensure compliance with employment legislation and workplace policies

Support payroll administration and reporting requirements

Coordinate audits, compliance activities and process improvements

Support the rollout of new HRIS

Workplace Health & Safety

Support WHS initiatives and compliance programs

Coordinate injury management and return-to-work processes

Assist with incident investigations and safety reporting

Promote a proactive safety culture across the business

About You To be successful in this role, you will have:

2-3 years' experience in Human Resources, People & Culture or a similar role

Sound knowledge of Australian employment legislation, Fair Work requirements and Hospitality Industry General Award

Experience across recruitment, employee relations and performance management

Strong communication, relationship-building and influencing skills

Excellent organisational skills and attention to detail

High levels of professionalism and confidentiality

Experience working in Hospitality, tourism or service industry experience is desirable

Tertiary qualifications in Human Resources, Business or a related discipline is desirable

Experience using HRIS and Microsoft Office applications

The ability to thrive in a fast-paced and dynamic environment

#J-18808-Ljbffr

📌 People & Culture Executive (Townsville City)
🏢 MERCURE
📍 Townsville City