About The Opportunity 4impact has partnered with a leading organisation in the community services and not-for-profit sector undertaking a significant enterprise-wide transformation focused on employee experience, operational excellence, business design and technology enablement.

We are seeking an experienced Business Analyst - Process Transformation to play a critical role within a major People Experience Transformation Program, helping redesign and modernise the end-to-end Hire-to-Retire lifecycle while uplifting organisational process maturity and governance capability.

Business Context Our client is entering a pivotal period of change following a recent separation from its parent organisation and the establishment of a more independent operating setting. The organisation has also recently appointed a new Chief Information Officer who is leading the development of a contemporary technology and transformation capability.

Key Responsibilities





Lead workshops to document current-state business processes and service delivery models

Facilitate future-state design sessions with stakeholders across the business

Develop high-quality BPMN process maps, swimlane diagrams and value stream artefacts

Identify process inefficiencies, risks, control gaps and improvement opportunities

Support end-to-end value stream mapping and redesign activities

Establish standards for process documentation, ownership and ongoing management

Facilitate workshops, working groups and design sessions

Support business readiness, organisational change and transformation activities

Ensure process outcomes transition effectively into future-state delivery streams and technology initiatives

Next Steps Client interviews are scheduled to commence from 11 September onwards.

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📌 Business Process Analyst (Brisbane)
🏢 4impact
📍 Brisbane