Discovery

(including Cloud Discovery) -

Must have Service Mapping

(Tag-based Service Mapping) -

Must Have Event Management CMDB

implementation, governance, and maintenance Solid stakeholder management and communication skills Hands-on experience in implementing and supporting ServiceNow ITOM solutions Good to Have

Vulnerability Response (VR) ServiceNow Security Operations experience Certifications

ServiceNow Certified System Administrator (CSA)

- Mandatory Certified Implementation Specialist (CIS)

- Preferred Candidate Profile

The ideal candidate should have: Strong hands-on experience in ServiceNow ITOM implementation and support Expertise in CMDB health, governance, and CSDM adoption Experience with Discovery, Service Mapping, and Event Management Ability to engage effectively with both business and technical stakeholders Proven track record of delivering high-quality outcomes in enterprise ServiceNow environments

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📌 Servicenow ITOM SME (Port Phillip City)
🏢 XPT Software
📍 Port Phillip City