Bentleigh East, Victoria 3165, Australia

Full-time Permanent Mid-level Senior

Posted 02 Sep 2026

Description At New Growth Care Group, we do things differently.

We're human-centred, hands-on, and deeply committed to both the people we support and the team who make it possible. We don't just process the paperwork behind our people; we build the team that makes the work possible.

We are currently recruiting our first HR Generalist to join our Head Office team in Bentleigh East.

About the Opportunity Full-time, ongoing | Bentleigh East Head Office | Reporting directly to our CEO

You will be our people function. All of it

Close to 50 people, 2 beautiful SIL homes, a growing community team and Support Coordination

A direct line to the CEO, and the authority to actually change things

Happy for this to be done from another state if that suits you better

Finding and Keeping Good People

Own recruitment end to end: writing the ad, screening, group interviews, references, offers

Design an induction that means a recent starter arrives ready to work rather than waiting to be told what happens next

Build the pathway that takes a support worker to a senior or supervisory role, so our next leaders come from inside

Own why people stay, and be honest with us about why they leave

This suits someone who has watched good people walk out the door for reasons that were fixable.

Performance and Development

Run the performance and supervision cycle, and keep it actually running

Coach our managers through the conversations they are avoiding

Own our learning platform, allocate what people need, and track whether they finished it

Tell the CEO where we are thin before it becomes a problem





Perfect for someone who thinks performance management is a monthly habit, not an annual event.

Award, Pay and the Fine Print

Be our answer on the SCHADS Award, and the Nurses Award where it applies

Get pay classification right at engagement and at every role change

Take payroll queries off our Finance Manager, and be a backup to payroll when they are away

Handle employee relations day to day, with an external adviser on hand for the hard ones

This is ideal for someone who can give a manager a straight answer on an award question and stand behind it.

Systems, Automation and Better Process

Own Employment Hero as our system of record, including the parts nobody has configured yet

Automate induction, probation, reviews and compliance so they trigger on their own instead of living in somebody's head

Redesign a process when it breaks, with the person who owns the work, then check it actually took

Give the leadership team a workforce report they can make a decision from

If you have ever wanted to rebuild an HR platform properly instead of working around it, this is that job.

Our Clients

Be the point our clients and families deal with, and own a question through to an answer

Record and manage feedback and complaints properly, so we learn from them rather than survive them

Support our clients through intake alongside the team delivering the service

What We're Looking For





Generalist HR experience across recruitment, employee relations, performance and employee records in the one role

Award interpretation in a shift-based workforce, SCHADS preferred

Someone who builds and configures an HR platform rather than only administering one

A track record of designing a people process, rolling it out, and confirming it was adopted

Experience running a performance and supervision cycle to schedule

Sound working knowledge of the Fair Work Act and the National Employment Standards, including casual and part-time obligations

Able to turn workforce data into something a leadership team can act on

Good judgement on what to upscale and what to just decide

Disability, aged care or health experience, Employment Hero and Lumary all highly regarded

Relevant tertiary qualification in human resources or business, or equivalent senior generalist experience

Driver's licence & reliable vehicle

Full working rights in Australia

A direct line to the CEO and real authority from day one

Small enough that you will see your work land, big enough that it matters

Flexibility on where you work from, including interstate

Clear leadership and strong internal communication

Beautiful, high-quality SIL homes

A genuine team culture

Work that is structured, accountable and meaningful

We pride ourselves on building our team intentionally. The right personality match matters just as much as experience.

If you want to build a people function properly, from the ground up, in a business small enough to let you do it, we would love to hear from you.

Follow us on social media to see what working at New Growth really looks like.

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