At RAC, we create sustainable value for our members by building a culture grounded in trust and security, where our people are members first, empowered for growth and united to become a force for the better to drive meaningful change across WA. As one of WA’s most trusted brands, our Contact Centre Consultants deliver efficient,personalisedsolutions that help members get the best out of theirpolicy. Join our

West Perth

Contact Centre on the

28 ** th **** October

as a** Member Solutions Consultant and be among the first point of contact for more than1.3million members. About the role

Grow your knowledge of RAC products and services through comprehensive, full-time training and ongoing development

Be the first point of contact for around 50–60 RAC members each day, providing support, guidance and reassurance.

Confidently navigate multiple systems while delivering engaging, high-quality conversations with members.

Understand individual needs and offer tailored solutions

Work alongside a supportive, motivated team that encourages collaboration and celebrates success

Meet compliance requirements set by regulatory standards

This is a fulltime permanent position working 8 hours in lengthbetween Monday-Friday:7am-8.30pm,Saturday – Sunday: 8:30am-5pm. About you

We’re looking for adaptable customer service and sales professionals who bring:



Strong computer literacy and the ability to confidently navigate multiple systems while engaging with members

Experience working in fast-paced environments with KPIs and sales targets, both individually and as part of a team

Clear, confident communication skills and the ability to build rapport

Empathy and resilience when supporting members through challenging situations

Available to work required shifts, including nights, weekends, and public holidays where applicable

Full Australian working rights

Better journeys begin at RAC

A career at RAC is more than just a job. We’re passionate about our people and committed to creating an workplace that supports growth, diversity and wellbeing. You’ll enjoy: Base salary of $68,340 + Super + Bonuses + Shift loading

Comprehensive fully paid training to set you up for success from day one.

Career growth opportunities as we love promoting from within.

A vibrant Social Club with over 900 members.

Access to exclusive RAC Member benefits.

Why RAC?

When you join RAC, you become part of one of WA’s most trusted organisations, committed to serving our members and giving back to the community. If you’re passionate about making a real difference for our members and the WA community, we’d love to hear from you.

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📌 Member Solutions Consultant (Perth)
🏢 Rac Wa
📍 Perth