Permanent full-time role with above award wages and penalty rates Caring & supportive environment with room to grow Full induction/training and support

The Company Primary Dental is one of Australia's largest Dental Support Organisations, supporting a nationwide network of over 200+ independent dentists in 60+ dental centres across Australia. We are a family of 50+ Dental support team members, 300+ Dental Assistants and a Dental Management team made up of people with decades of experience working in and managing dental practices. We are proudly part of the ForHealth Group.

The Role This is an exciting opportunity to manage our highly rated dental centre in Caringbah. As a Dental Coordinator, you will be responsible for the ongoing success of the dental practice and will have the opportunity to grow as a leader.

The Responsibilities

Manage the efficient running of day-to-day operations of the dental centre

Support dentists at the centre and lead a team of dental assistants

Implement initiatives to improve customer service and patient retention

Uphold high levels of customer service and ensure excellence in patient care

Proactively and efficiently book patient appointments, collect money owing, order supplies and coordinate logistics for lab work

Follow-up with patients on appointments and make post treatment care calls

Build a rapport with patients and dentists. Manage any concerns in a timely and respectful manner

Work within the approved budget and implements cost‑saving measures

Maintain infection control and WHS requirements for the dental centre

Interview and select exceptional candidates to join the team, when required

Ensure the dental business maintains its accreditation and adheres to the quality management framework





Maintain the front-office in a neat and presentable manner.

Escalate repair and maintenance issues with applicable centre support team members (including technology, facilities etc.)

Actively participate in internal initiatives and team challenges

Most importantly, be the glue that holds the centre together

About you A team player who is friendly, enthusiastic, and self‑motivated with a customer‑first attitude and driven by kindness, integrity, and respect.

Additionally, you must have

Knowledge of D4W Software

Past exposure in the dental industry

Extensive experience in exceptional customer service

Experience in preparing staff rosters

Great time management skills and highly organised

Understanding of infection control procedures

Excellent communication skills

An ability to handle pressure and multi-task

The Benefits This is an chance to make a real difference and be part of a growing organisation

A secure opportunity with the flexibility to work at any centre throughout Australia

Ongoing professional development and career progression

Grow with us - opportunity to apply for the FORWARD FRONTLINE by Primary Dental, our annual professional development program

A fun, supportive culture with a team that loves to connect and celebrate achievements

Comprehensive on the job training and support

Supportive dental management team with decades of experience

Uniform provided

Discounts on dental treatments for you and your family

Access to corporate staff discounts

Evidence of immunisations will be required prior to commencement.

The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values‑driven Company that invests in its' people through training and development and internal promotion.

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📌 Dental Coordinator - Caringbah (Sydney)
🏢 Primary Dental
📍 Sydney